Part of the iHRIS family of health workforce data solutions

Maintained & operated by IntraHealth International

Meet mHero, a way for health officials to stay in touch with health workers near and far.

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What is mHero?

mHero is a two-way, mobile phone-based communication system that uses basic text messaging, or SMS, to connect ministries of health and health workers. mHero operates on simple talk-and-text mobile devices—no smartphone or tablet required. IntraHealth International and UNICEF created mHero in August 2014 to support health-sector communication during the Ebola outbreak in Liberia.

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Who benefits from mHero?

Ministries of Health

Health officials can interact with health workers near and far.

Health Workers

Health workers can now send and receive important information in real time.

Health Information System Community

The community benefits from seeing the power of interoperability. 

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mHero brings these technologies together:

Testimonials

“One of the things I see is [mHero] helps central to be in communication with staff in the counties, and…this can also serve as an eye-opening for some human resource gaps. For example, some of the strike actions we experience could be averted when mHero is use[d] because most of these actions occur due to a breakdown in communication or the time it takes for communication to filter down to staff, and I think with mHero these communication[s] can filter down quickly.”

Stephen Gbanya
Ministry of Health & Social Welfare, Liberia

“mHero is a great tool and there is great potential here.” 

Romain Tohouri
JSI

“I feel appreciated to see that the Ministry of Health sent me a message [through mHero]. It made me feel important.” 

Health Worker, Liberia
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Where We Work

Through the USAID-funded Ebola Grand Challenge, IntraHealth International and our partners are helping Liberia to implement mHero. Sierra Leone, Guinea, and Mali are planning to follow suit in 2016. 

IntraHealth works with a host of local and international partners to make this happen, including UNICEF, the U.S. Global Development Lab, MEASURE Evaluation, HISP/University of Oslo, Dimagi, eHealth Africa, World Health Organizations, and others. 

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Our partners

Hosted by IntraHealth International