Liberia

Liberia was the first country to develop and deploy mHero. Liberia began implementing mHero in November 2014 during the Ebola epidemic. Liberia initially used mHero to validate health worker and health facility data so health officials could update health worker records in the human resource information system (iHRIS) and better understand which facilities were operating during the Ebola outbreak. 

After the initial pilot, the ministry committed to implementing mHero throughout the country to meet the communication needs of various units within the ministry. Liberia included the platform in its Investment Plan for Building a Resilient Health System, its annual workplan for 2015-2016, and its health information system and information communication technology strategic plan. IntraHealth provided support to Liberia to scale up mHero and fully integrates it into the ministry’s health information system. 

Ultimately Libera was able to manage and operate the mHero platform independently and mHero has been adapted for electronic integrated disease surveillance and response (eIDSR). In the midst of the COVID-19 pandemic, Liberia is using mHero to coordinate the country's response.